The Book

Neversays: 25 Phrases You Should Never Ever Say to Keep Your Job and Friends is written in an easy-to-read, conversational style.  It is comprised of the following elements:

  • Vignettes that depict real-world disagreeable communication scenarios

  • Illustrations that provide visual representations of the Neversays

  • Explanations of why the Neversay is offensive

  • Flipside: a section to help you connect and empathize with offended